LPG Fees Summary
Applicable from 1st July 2018. May be amended without notice.
Applicable from 1st July 2018. May be amended without notice.
- To hire a 210 kg Cylinder from us the Hire fee is $230 + GST per year or part thereof
- To hire a 45 kg Cylinder from us the Hire fee is $42 + GST per year or part thereof
- To hire a 15 kg Forklift Cylinder from us the Hire fee is $57 + GST per year or part thereof
- When you hire a 210 kg Cylinder from us we will require a Security Deposit of $350 per cylinder. The security deposit will be returned to you when our supply to you has been terminated in accordance with our supply agreement.
- Your deposit will be forfeit should you breach the terms of our supply agreement or if we are otherwise required to remove our equipment from your premises before the end of the agreed supply term.
- If you require a gas delivery on a day when our delivery vehicles are not in your area, and we agree to do the delivery, you will incur an On-Demand Delivery Fee of $95 + GST in addition to the price of the product delivered.
- Unfortunately we cannot make individual access arrangements with each customer. Please keep access clear when a gas delivery is scheduled. If you request a gas delivery and we cannot gain access to our equipment we will abort the delivery and reschedule it to be done when we are next in the area; this could be a matter of days or a week or more. If you require a delivery before our next scheduled delivery day we will charge you the fee per item 6.
- If you report a faulty cylinder but we visit you and find that there is no fault with our equipment we will charge you the reasonable cost of our labour and fuel in attending your premises.
- If you return goods to us without our authorisation you will not be entitled to a refund unless the reason is covered by consumer law
- If you terminate your LPG supply agreement before its expiry date you will not be entitled to a refund of your deposit or any unused hire fees paid on your account.
- If your account is not paid by the due date we may charge you a Late Payment Fee commensurate with the costs incurred in processing and funding your account. See your LPG supply agreement for further details. If you are experiencing difficulties in paying please contact us on 03 9743 7998 and we will try to help you manage your LPG bills.
- When you use a Credit card to make a payment or you pay by EFTPOS in store you will incur a merchant fee imposed on us by our bank.
- We may vary our charges from time to time in line with changes to our costs. We will communicate this to our customers at their next purchase